RETURNSALL SALE ITEMS ARE FINAL SALE. We do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect or damaged, we will offer a replacement if the defect is reported within 7 days after receiving the item along with a photo proof of the defect. We do not accept returns, exchanges, or replacements in the case where the reason is due to the item being too small or too large. We provide complete information about our size and it is our customer’s duty to measure on their end before purchasing. Returns are accepted only under the following conditions:
- The return must be received by Kickscrusher within 7 days receiving the purchase.
- The returned item must be unworn and in new condition.
- All returns are subject to a $5.00 restocking fee per package.
If you need to return the item, send us an email at email@example.com
REFUNDSThe customer is responsible for the shipping costs associated with returning the item(s). After receiving the returned item, Kickscrusher will credit the customer’s account for the original purchase price minus the $5.00 restocking fee. Kickscrusher will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Kickscrusher. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the missing package.
EXCHANGESTo exchange an item please email us via firstname.lastname@example.org so we can approve the return. After the return is approved, print out your email invoice and mail that along with your item back to us write on the invoice what you would like exchanged. Once we receive it, we will review your case within 48 hours and send you the new product.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If at any time you are having trouble with your return, please send an email to firstname.lastname@example.org.